We provide a service to Five Acres High School from Parkend, Whitecroft, Yorkley & Lydney.
ROUTE |
PICK UP |
APPROX. RETURN |
| Parkend, The Woodman Public House | 07.40 | 16.00 |
| Whitecroft, Old Post Office | 07.45 | 15.55 |
| Yorkley, The Bailey Inn | 07.50 | 15.50 |
| Lydney Bus Station, | 08.00 | 15.40 |
| Lydney, Bream Road (opposite Car Park) | 08.05 | 15.35 |
| Bream Community Library | 08.10 | 15.30 |
| Five Acres High School | 08.30 | 15.10 |
Each student will require a bus pass (ticket) to enable travel on any of our school services. This is purchased on-line via ShuttleID and the pass/ticket will be generated as a QR code. The student MUST scan their ticket each time they board the coach to travel. The ticket can be physically printed or sent to the student’s phone.
With the introduction of ShuttleID, we have introduced a one-off admin fee of £20 which has been included in the monthly payments. We appreciate that the cost of school travel can be a burden but we aim to keep any increases to as minimal as we possibly can.
Payments
These are collected on a monthly basis by direct debit and are paid for 11 months; September through to July. Any missed payments should be made as soon as possible to ensure student can still travel. Failure to bring accounts up to date may result in students being unable to travel.
Annual Payments
We offer the cost saving option of paying annually which will give the student 1 months free travel (July). This will need to be paid for via the office only. We will then provide you with a voucher code so can purchase the ticket via ShuttleID.
Vouchers
If you wish to share the cost of a ticket with someone else, ie a family member, you can purchase a voucher on the new system. You would each enter the voucher code and pay accordingly.
Benefits of ShuttleID ticketing:
- Safeguarding – we will know if your child has boarded the coach.
- SMS based alerts – improved communication ensuring you are alerted to any delays or service issues for the route you have purchased a ticket for.
- Effortless & secure payments – all on-line via Direct Debit.
- No loss of ticket – 24/7 access to your ticket in the Passenger Portal. Ticket is scanned via phone or can be printed. Replacements will not be necessary as you can access it again.
- Convenient ticket purchasing – no longer restricted to office hours, no paper forms, cashless.
- Vouchers – for the split of the cost of the ticket
- Simple, effective & time saving.
Notice of Cancellation
Should you wish to cancel your child’s transport, please be aware that we require one month’s notice. Failure to give us the correct period of notice will result in on-going payments.
Our school services are not available to the general public.
All coaches are fitted with GPS tracking systems.